Appointment & Office Policies

Please understand that it is ultimately your responsibility to keep track of any upcoming appointment. As a courtesy, we send out reminders a few weeks before a requested appointment, and we send confirmation emails two days before appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.

Due to a continuous high demand for prime appointment times, we require a minimum of 24 hours’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that a Serenity Now Wellness professional has set aside, especially for you. Where insufficient notice is given, a missed appointment fee will be charged to you, or we may require you to prepay to reserve your next appointment.

Our goal is always to provide you with a pleasant experience. We strive to serve you to the very best of our ability, and we are committed to helping you attain the highest level of services and overall well-being.

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